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Is my credit information safe?
Yes! We use PayPal the system known by many to be the most advanced proprietary fraud-prevention system available. PayPal technology ensures the security of any personal or transactional information in our payment network. We will never share your personal account information with anyone.
Tell me more about your privacy policy?
We’ll never share your personal account information with anyone other than the artist from whom you are purchasing. We will do this to ensure that you and the artist can communicate about your purchase. For more information, please review our privacy policy.
How will the products be delivered to me and how long will it take?
Once received, each artist or craftsperson is responsible for filling your order in a timely manner and shipping the order to you. There may be times that your order may take the artist some time to create as it will be a one-of-a-kind piece.
What kind of guarantee comes with the product?
All of the artists and craftspeople who participate in the ReEnchant Planet Earth believe in building relationships between people and creating a global and connected community Each artisan will ensure his/her customer quality service and a quality product. If you aren’t satisfied with your purchase, do not hesitate to contact the artist. If you’re having difficulty reaching him/her, we are at your service!
Are there any discounts if I purchase multiple goods?
This may be possible based on the individual artist. If you see several pieces that you like from different artists, please let us know and we’ll help you with getting in touch with the artisans to inquire about the possibility of arranging for a discount.
What kind of customer service does the online shop have?
What sets the ReEnchant Planet Earth shopping cart apart is our steadfast commitment to honoring and respecting every person. We pledge to ensure that shoppers and customers have a smooth and pleasant experience shopping with us.